Privacy Policy

1. Commitment to Client Confidentiality

At Wamaaz, we recognize that our discerning clientele values privacy and security above all else. Whether you are ordering our bespoke lavender fleece apparel, engaging with our concierge styling team, or exploring exclusive drops, we ensure that your personal information remains strictly protected, encrypted, and handled in compliance with the UK Data Protection Act (UK GDPR), the European Union General Data Protection Regulation (EU GDPR), and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We only collect information necessary to deliver our elevated brand experience:

• Identity & Contact Details: Full name, verified shipping address, billing address, telephone number, and email address.
• Bespoke Sizing & Preferences: Measurements, sizing choices, and bespoke tailoring requests provided for personalized garments.
• Transactional Records: Payment transaction identifiers, items acquired, order timestamps, and shipment tracking numbers. (Note: Full payment card numbers are processed directly by certified Level 1 PCI-DSS payment gateways; Wamaaz never stores complete credit card numbers).
• Digital Experience Data: IP address, device telemetry, browser type, regional locale, and preferred currency to ensure accurate storefront rendering.

3. Purpose & Legal Basis of Processing

Your data is processed under strict lawful bases:

• Fulfillment of Purchase Contract: Preparing, tailoring, packaging, and dispatching your orders with priority courier services.
• Concierge & Customer Service: Responding to client inquiries, managing size exchanges, and tracking international deliveries.
• Fraud Prevention & Escrow Security: Safeguarding both buyer and authentic artisan partners against fraudulent transactions.
• VIP Communications: Sending invitation-only collection previews and brand announcements (only when explicitly opted in).

4. Data Protection & Encryption Architecture

All data transmitted between your browser and our platform is encrypted using modern Transport Layer Security (TLS 1.3) with 256-bit AES encryption. Our PostgreSQL ledger and database records are encrypted at rest with hardware security modules.

5. Sharing with Trusted Service Partners

Wamaaz operates with an uncompromised principle: We do not sell, rent, or monetize your personal data to third parties. Data is shared solely with trusted operational partners required to deliver your luxury goods:

• Global logistics partners (DHL Express, FedEx Priority, Royal Mail) for insured doorstep delivery.
• Regulated payment gateways (Stripe, PayPal, Wise, Apple Pay) for secure financial clearance.
• Direct transactional SMS/Email providers for shipment dispatch notifications.

6. Your Statutory Rights

You maintain complete dominion over your information:

• Right to Access: Request a complete digital export of all personal data held about your profile.
• Right to Rectification: Promptly update or correct any inaccuracies in your account details.
• Right to Erasure (“Right to be Forgotten”): Request permanent deletion of non-statutory records from our databases.
• Right to Opt-Out: Withdraw consent for marketing emails at any time via the one-click unsubscribe link.

To exercise any of these rights, please contact our Data Protection Officer at privacy@wamaaz.com or write to our London headquarters at 85 Great Portland Street, London, W1W 7LT, United Kingdom.